---
title: "\"Too Hot\" Warnings"
description: "Problem Description: The MIMOSA device is displaying a "Device is too hot to perform a capture" warning indicated by a red LED at the bottom of the device. Symptoms: Basic Checks: Troubleshooting Ques"
---

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# "Too Hot" Warnings

**Problem Description:** The MIMOSA device is displaying a "Device is too hot to perform a capture" warning indicated by a red LED at the bottom of the device.

**Symptoms:**

- Red LED indicates a "Too Hot" warning.
- Device becomes unusable until cooled down or returns to its normal temperature.

**Basic Checks:**

- Device IMEI
- Username

**Troubleshooting Questions:**

- Is this the first time you've received the "Too Hot" warning?
- If not, how often does this warning occur?
- When does it typically happen (e.g., at the start of visits)?

**Possible Causes:** MIMOSA device does not typically overheat on its own. Contributing factors may include:

- **Environmental Conditions:** Exposure to direct sunlight for a long time or high ambient surrounding temperatures.

- **Usage Patterns:** Taking multiple images during visits and keeping the device powered on for a longer period before the next visit or traveling between locations can cause the device to overheat a bit.

**Resolution Steps:**

- **Immediate Action:**

- **Preventive Measures:**

- **Frequent Warnings:**

**Further Escalation:** If warnings occur frequently without apparent cause, escalate the issue to the Tech team for further investigation and determining the cause.

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